How do I request a refund of my credit balance on ACORN?


You may request a refund if there is a credit balance in the current session and it appears as your ROSI Account Balance Up to the End of the Session.
 
OSAP Students: If you are an OSAP student with a credit balance on ACORN, you can apply for a refund on ACORN. The credit balance will be reviewed by the Financial Aid to determine if some or all of the credit balance will be refunded to a U of T scholarship/award program, the National Student Loans Service Centre and/or refunded to you.
 
You can access the online form through the following link: http://uoft.me/OSAPRefund
 
 
Non-OSAP Students: If you have a credit balance on ACORN and are eligible for a refund payment, you can submit a request for a refund by selecting the "Online Forms" option at http://uoft.me/client-services.
 
You can access the online form through the following link: http://uoft.me/requestarefund
 
Update ACORN profile and settings:
 
Record your Canadian bank account information on ACORN ‘profile and settings’ before requesting your refund or if you are expecting an award.
 
Ensure your mailing address on ACORN is correct and complete on ACORN prior to making your refund request.
 
Your refund request and eligibility will be reviewed by a member of the Student Accounts team. More information about refund requests and eligibility can be found on our website: https://studentaccount.utoronto.ca/request-a-refund/request-refund/
 
If you do not request a refund, the University Registrar’s Office will review credit balances and process refund requests as follows:
 
Fall term: End of October
Winter Term: End of March
Summer term: End of June