Refund Deposited in Your Canadian Bank Account is the fastest and most reliable refund option:

Record your Canadian bank account information on ACORN ‘profile and settings’ before requesting your refund or if you are expecting an award.  It takes 2-3 business days for a payment to be deposited in your Canadian bank account from Refund date displayed on your ACORN invoice – see REFUNDS.  A refund amount greater than $10,000 requires additional approvals and longer processing time.

Cheque Mailed to Your ACORN Mailing Address: 

Ensure your mailing address on ACORN is correct and complete on ACORN prior to making your refund request.  It normally takes 2 business days from the Refund date displayed on your ACORN Mailing address to issue and mail a refund cheque.  Postal time varies depending on the address.  A refund amount greater than $10,000 requires additional approvals and longer processing time.  Please note: Cheque production is limited due to the office closure.  Cheque production occurs once a week on Wednesday.