SharePoint Online Site Request FAQs


SharePoint Online Site Request FAQs

Common questions and answers about completing the site request form.

General

Will this request create a Team?

No, this request process is for non-Teams connected sites only. If you’re not sure which is the right solution for you, please open a Consultation Request or see our site for more information: uoft.me/sharepoint

Filling Out The Form

Who should be the business site owner? What does this mean?

The Business Owner is the person responsible for the site content from an oversight or decision making perspective. This is not generally a technical role. If there were questions, concerns, or any impact to the content stored on your site, who should be notified or involved? Depending on your organizational structure it could be a manager, department head, director, or CAO. The Business Owner must be a full-time staff member or faculty. This person should be aware that a site is being created and understand that they are responsible for owning and directing the SharePoint site relevant to their business unit, department, or team as well as for FIPPA compliance.

Who should approve my request? How do approvals work?

Depending on your organizational structure, your approver could be a manager, business officer, department head, or CAO. Approver and Business Owner can be the same person. The purpose of an approval is that someone in authority knows a site is being created and understands the responsibilities involved. Submit your request and make note of the assigned ticket number. Have your approver email easi.sharepoint@utoronto.ca and reference the ticket number in the subject line. Approvals are only required for direct requests.

Can students be site administrators?

There are some cases where students may need to administer sites (such as lab co-ordinators). If other permissions are not sufficient, at least one full-time staff member should be listed as an alternate administrator. The site approver must also be a full-time staff member.

How much storage do I need?

By default, the amount is 250GB. If you anticipate requiring more space, you can request up to 10TB in the form. After a site has been provisioned, you can submit a request to increase your site's storage.

Which template should I use?

By default, sites are provisioned with the Modern Team Site template. Learn when to request a Team Site or Communication Site.