UTmail+: Create a profile in Outlook for Windows


NOTE: Do not delete any of your existing profiles.

Close Outlook if you have it open.

  1. From the Start menu, type Control Panel in the search field and select it to open it.
    Start menu with Control Panel app

  2. In the Control Panel window, look for the Search Control Panel text input. Type in mail and press Enter to search. 
    Control Panel window

  3. Open the Mail (Microsoft Outlook) applet.
    Control Panel window with Mail applet selected

  4. In the Mail Setup - Oulook window, click on the Show Profiles... button.
    Mail Setup - Outlook window

  5. In the Mail Setup window, click Add.
    Mail window

  6. In the New Profile window, under Profile Name, type UTmail+, and click OK.
    New Profile window

  7. In the Add Account window, select Manual setup or additional server types. Then click on Next >
    Add Account window

  8. In the Choose Your Account Type window, choose Microsoft 365. In the Email Address text field, type in your UTmail+ email address. Then click on Next >.
    If you are staff, your email would be firstname.lastname@utoronto.ca
    If you are a student, your email would be firstname.lastname@mail.utoronto.ca
    If you are alumni, your email could be firstname.lastname@alum.utoronto.ca or firstname.lastname@alumni.utoronto.ca
    Add Account window with Choose Your Account Type page

  9. A new window with the Microsoft login will launch. Type in your UTmail+ email address and click on Next.
    Microsoft login page

  10. You will be redirected to the University of Toronto weblogin page. Type in your UTORid and Password credentials. Then click on log in.
    University of Toronto weblogin page

  11. In the Add Account screen, click Finish to save the settings.
    Add Account window loading new account

  12. In the Mail window, choose either Prompt for a profile to be used (e.g. if you have more than one) or Always use this profile. If selecting Always use this profile, click on the drop-down menu below and select the UTmail+ profile. Click OK.
    Mail window with new profile added

  13. Launch the Outlook application. It will load with your new profile.