Instructions

When you are sending an individual message to an individual through Teams, you can set the importance of the message so people are notified that it’s important or urgent. When composing your message, click on the exclamation mark icon at the bottom of the compose message area and choose the message importance. There are three levels of importance:

• Standard: Message will be sent as usual
• Important: Message will be marked as important
• Urgent: Recipient notified every 2 min for 20 min

Note: This feature is only available for individual messages and not in the Teams conversation/posts tab in teams and channels.