Introduction

A cluttered inbox can become overwhelming. Luckily, Outlook Web Access (OWA) has a feature that can help bring order to the unruliest inboxes: “Categories.” With this feature, you can organize your messages and stay on top of all of your communications.

Follow these simple steps to get started:

Instructions

1. Select the message you would like to categorize.
2. Click on Categorize in the toolbar at the top of your screen.
   
   
   
   
3. Select the colour category you would like to use for the message.
   
   
   
   
4. To create a new category, click New category. Type the new category’s name in the entry field and click Save.
   
   
   
   
   
5. To remove a category from a message, click on Categorize and select the category you would like to remove.
   
   
   
   
6. To delete a category, click on Categorize, select Manage categories and click the trash can icon next to the category that you would like to delete.