Categorize emails in Outlook Web Access (OWA)


Introduction

A cluttered inbox can become overwhelming. Luckily, Outlook Web Access (OWA) has a feature that can help bring order to the unruliest inboxes: “Categories.” With this feature, you can organize your messages and stay on top of all of your communications.

Follow these simple steps to get started:

Instructions

  1. Select the message you would like to categorize.
  2. Click on Categorize in the toolbar at the top of your screen.

    Outlook menu

  3. Select the colour category you would like to use for the message.

    Category dropdown

  4. To create a new category, click New category. Type the new category’s name in the entry field and click Save.
    New category

    Create a new category window

  5. To remove a category from a message, click on Categorize and select the category you would like to remove.

    Selected category

  6. To delete a category, click on Categorize, select Manage categories and click the trash can icon next to the category that you would like to delete.

    Manage categories

    Settings menu window