Introduction

Do you ever lose track of an important message? Maybe throughout the course of the day, you receive so many other messages that it ends up at the bottom of your list. To find it again, you either have to scroll down through all of your messages or use the search field to find it using a keyword. Office 365 has a solution: “pinning”. Once you “pin” a message it will be moved to the top of your email list; it will remain there until you decide to “unpin” it, at which point it will return to its previous slot in your email backlog.

Instructions

1. Hover your cursor over the message or thread that you would like to pin.
   
    
2. As you are hovering over the message, you will see four icons appear in the upper right-hand corner. Click on the pin icon.
   
    
    
3. The message will now be moved to the top of your list of emails.
   
    
4. If you would like to unpin the message all you have to do is click on the blue pin icon in the upper right-hand corner.