Introduction

Since shared mailboxes will not show up in many of the menus available in Outlook, out-of-office messages for shared mailboxes should be set through Outlook Web Access (OWA – https://mail.utoronto.ca). If you prefer to use Outlook, menus can be made available for the shared mailbox by disabling automapping. See the article on disabling automapping using UTORgrouper.

Instructions

1. To open your shared mailbox in OWA, log into https://mail.utoronto.ca and click your account icon in the upper right-hand corner. Click on Open another mailbox.
   
   
   
   
2. Type the name of the mailbox and click Open. The shared mailbox will open in a separate tab.
   
   
   
   
3. Click the settings gear icon and choose View all Outlook settings.
   
   
   
   
4. In the Mail submenu, choose Automatic replies. Select the option Automatic replies on.
   
   
   
   
5. If you wish to indicate a Start time and End time, first check the box beside Send replies only during a time period.
   
   
   
   
6. In the box provided, type the message you wish others to receive while you are away.
   
   
   
   
7. To set different options for replying outside U of T, first check the box Send replies outside your organization. Type your message in the box provided.
   
   
   
   
8. Click Save.