A Public Folder is a shared folder of contacts only. In the Outlook client, users in your organization can add public folders to their Favorites folders. Then, depending on your organization's policies, they can use Outlook on the web or the new Outlook for Windows to add those same public folders to their Favorites and perform certain functions in Outlook on the web that they use in the Outlook client.

Outlook for Windows

1. In Outlook, go to the Folders view. Click the three dots on the Navigation Bar, and the click Folders.
   
    
   
    
2. If necessary, scroll to the Public Folders node in the Navigation Pane. Click to expand the All Public Folders folder.
3. Right-click the public folder that you want to add to Favorites, then select Add to Favorites....
4. In the Add to Favorites dialog, you have the option to rename the folder for your Favorites only. Click Add to add the folder to Favorites.

Outlook Web Access (OWA)

1. Log into https://mail.utoronto.ca.
2. Right-click on Folders in the left-hand folder pane. Choose Add public folder to Favorites.
   
    
3. Locate the folder and click Add.