Note: If you have an existing UTmail+ account set up on your device, please delete your existing UTmail+ account from your device before adding it.

Add an UTmail+ email account 

For a newly installed Microsoft Outlook application

1. Open the Play store, find Microsoft Outlook and tap Install.
2. Open Microsoft Outlook once it’s finished installing. Tap Get Started.
   
    
    
3. In the Add Account screen, type your email address (e.g. firstname.lastname@utoronto.ca) and tap Continue.
   
    
    
4. You will see the Weblogin screen. Enter your UTORid and Password and tap log in.
   
    
    
5. In the University of Toronto Multi-Factor Authentication (UTORMFA) screen, complete the authentication method using send a push or enter a passcode from the DUO application.
   
    

For a previously installed Microsoft Outlook application

1. Open the Microsoft Outlook application.
2. Tap on Inbox.
   
    
    
3. Tap on the Add Email Account icon (white envelope on grey background with a blue plus sign) on the left. In the pop-up menu options on the bottom, tap Add Email Account.
   
    
    
4. In the Add Account screen, type your email address (e.g. firstname.lastname@utoronto.ca) and tap Continue.
   
    
    
5. You will see the Weblogin screen. Enter your UTORid and Password and tap log in.
   
    
    
6. In the University of Toronto Multi-Factor Authentication (UTORMFA) screen, complete the authentication method using send a push or enter a passcode from the DUO application.
   
    
    

Having problems?

Verify your UTORid and Password to check if you have the correct UTORid and password combination.

Contact the Information Commons Help Desk, 1st floor, Robarts Library  (416 978-HELP (4357), help.desk@utoronto.ca). 
Or send a request through the Enterprise Service Centre (ESC).