Staff UTmail+: Configure Outlook on iOS mobile


Introduction

Please note: You must have iOS 11 or higher in order to use Outlook.

Remove an existing UTmail+ email account

If you have an existing UTmail+ account set up on Outlook on iOS mobile, please delete the existing UTmail+ account on Outlook on iOS mobile before adding it.

Add an UTmail+ email account 

For a newly installed Microsoft Outlook application

  1. Open the App Store
    App store application logo
     
     
  2. On the App Store, find Microsoft Outlook and tap the Get button, then tap Install to download and install.
    Outlook app store page
     
     
  3. Open Microsoft Outlook once it’s finished installing. Tap Get Started.
    Get Started - Outlook landing page
     
     
  4. Type your email address (e.g. firstname.lastname@utoronto.ca) and tap Add Account.
    Add Account
     
     
  5. You will see the Weblogin screen. Enter your UTORid and Password and tap Log in.
    Weblogin
     
     
  6. In the University of Toronto Multi-Factor Authentication (UTORMFA) screen, complete the authentication method using send a push or enter a passcode from the DUO application.
    DUO multi-factor authentication
     

For a previously installed Microsoft Outlook application

  1. Open the Microsoft Outlook application.
  2. Tap on Inbox.
    Outlook inbox
     
     
  3. Tap on the Add Email Account icon (white envelope on grey background with a blue plus sign) on the left. In the pop-up menu options on the bottom, tap Add Email Account.
    Outlook inbox left sidebar expanded

     
  4. Type your email address (e.g. firstname.lastname@utoronto.ca) and tap Add Account.
    Add Account
     
     
  5. You will see the Weblogin screen. Enter your UTORid and Password and tap Log in.
    Weblogin
     
     
  6. In the University of Toronto Multi-Factor Authentication (UTORMFA) screen, complete the authentication method using send a push or enter a passcode from the DUO application.
    DUO multi-factor authentication

Having problems?

Verify your UTORid and Password to check if you have the correct UTORid and password combination.

Contact the Information Commons Help Desk, 1st floor, Robarts Library  (416 978-HELP (4357), help.desk@utoronto.ca). 
Or send a request through the Enterprise Service Centre (ESC).