Note: If you are trying to access UTORgrouper from a non-UofT network, you will need to go through UTORvpn.
You must modify management groups for the shared mailbox to include people or groups who require delegate access.
When you go to My groups, you will see multiple groups for a single shared mailbox. The groups have names like mailbox.name-utoronto.ca-FullWithCompose, mailbox.name-utoronto.ca-FullWithComposeNoAutoMap, and mailbox.name-utoronto.ca-Owner.
Each group gives different levels of permissions to the members of that group. See the description below to determine what group a new member should be added to: