Staff UTmail+: Configure Outlook on Windows


Introduction

Active U of T staff have access to a full desktop version of Microsoft Office for Mac or PC, which includes Outlook. 

Only install Office 365 if you don't already have a copy of Microsoft Office on your computer. If you upgraded from a previous version of Outlook, your existing email profile should automatically transfer over into Microsoft 365. 

If you are not upgrading from an older version of Outlook, you will have to set up your email account when opening the Microsoft 365 suite of apps (including Outlook) for the first time.

Follow these instructions to download your Microsoft 365 app package.

 

Create a Profile

This New Profile window may pop up as you launch Outlook. Follow the following instructions to set up a new profile.

Note: If this is not the first time you have launched Outlook, you may already have a profile. For more information about the Outlook profile, follow these instructions. 

  1. Start the Outlook application.
  2. Type in a name (e.g. UTmail+) in the Profile Name text field.
    A screenshot of the New Profile window.

  3. Click on OK to create the profile.
    A screenshot of the New Profile window with the Profile Name field filled out.

Remove an existing UTmail+ email account

If you have an existing UTmail+ account set up on your device, please delete your existing UTmail+ account from your device before adding it.

Set up your UTmail+ email account

  1. With the Outlook application launched, you will be greeted with the Welcome screen. Enter your Email address. For staff, this would be firstname.lastname@utoronto.ca
    A screenshot of the Outlook application Welcome screen asking for email address input.

  2. Click on the Connect button.
    A screenshot of the Outlook application Welcome screen with the email address field filled out.

     
  3. In the Advanced setup screen for choosing the account type, select Exchange. 
    A screenshot of the Advanced setup screen for choosing the account type with Exchange highlighted.

  4. In the Weblogin screen, type your UTORid and Password and click log in.
    A screenshot of the Weblogin screen.

  5. In the University of Toronto Multi-Factor Authentication (UTORMFA) screen, complete the authentication method via DUO.



  6. Outlook will begin to import your email. You may need to wait a short time before seeing your messages.

Having problems?

Contact the Information Commons Help Desk, 1st floor, Robarts Library  (416 978-HELP (4357), help.desk@utoronto.ca). 
Or send a request through the Enterprise Service Centre (ESC).