Introduction
Before you begin, please consult this article to check that you have a compatible email client that supports modern authentication: Email clients that support modern authentication. Older versions of Outlook may not be supported.
Remove an existing UTmail+ email account
If you have an existing UTmail+ account set up on your device, please delete your existing UTmail+ account from your device before adding it.
Set up your UTmail+ email account
- Launch Microsoft Outlook.
- If you are opening Outlook for the first time, you will see the Set up screen.
- If you don't see the Add Account screen, go to the top menu bar and select Tools > Accounts...
- In the Accounts window, click on Add Email Account on the right pane. If you do not see that option, click on the Add Account (bottom left "+" plus icon) drop-down menu, then choose New Account.
- In the Add Account window that opens, type in your email address (e.g. firstname.lastname@mail.utoronto.ca).
- In the Weblogin screen, type your UTORid and Password and click log in.
- Wait for Office 365 to connect the account.
- You will then see an account setup confirmation. Click on Done.
- Outlook has now been configured, and it should start synchronizing your email messages and calendar. Depending on the volume of messages, this may take some time.
Having problems?
Verify your UTORid and Password to check if you have the correct UTORid and password combination.
Contact the Information Commons Help Desk, 1st floor, Robarts Library (416 978-HELP (4357), help.desk@utoronto.ca).
Or send a request through the Enterprise Service Centre (ESC).