Introduction

If you have a microphone, a headset (or speakers) and a webcam attached to your computer, you can use Skype for Business to make and receive audio and video calls.

Skype for Business automatically detects your audio and video devices, but before making an audio or video call, you should check that they are set up correctly. To do this:

1. Click the Options menu in the main Skype for Business window.
2. Choose Tools, then Audio (or Video) Device Settings.

To make an audio call

1. Double-click the contact in Skype for Business.
2. Click the Audio icon and click Skype Call. The call will open in a new window which displays all the settings available during the call.
   
   
   
   

To make a video call

1. Double-click the contact in Skype for Business.
2. Click the Video icon and click Start My Video.
   
   
   
   

Tips

• Contacts who have a webcam set up will have Video Capable on their contact details.
• When you call a contact, a new window will open on your screen and an alert pops up on their screen.
• To accept the call they can click anywhere in the photo area of the pop-up (or they can choose to reject the call).
• Once in progress, you can control the call by putting it on hold, muting your audio, sharing your screen, and changing the way the video appears on screen.
• To end the call, close the window or click the End call button.