Change your options for the password reset tool

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Introduction

You may change your account recovery method at any time if you choose either the SMS text message or alternate email address option. If you choose In-Person Only you will need to visit a Help Desk.

Instructions

1. Go to the UTORid Management page and select set up your password reset / account management options under Password and Account Management.
2. Enter your UTORid and password.
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3. Under Password Reset & Account Management Options, add the necessary information. If you choose In-Person Only (Help Desk), you do not need to fill in any of the fields.
4. Choose the new method. If you choose In-Person Only (Help Desk), you will only be able to reset your password by visiting a Help Desk in person with a valid ID. Click Update.
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5. You will then see a Password Reset Confirmation window. Review the instructions and click Confirm. After clicking on the link, you will see a confirmation window. No other action is required.
6. Once you have set up your password recovery options, it can take up to 20 minutes before you can recover your password.
7. Close your browser when finished.