If you have lost or forgotten your password, have your acknowledgment email handy and follow the reset your password link from the JOIN U of T login page . You will be asked for the following information:

• JOINid
• U of T Applicant/Student Number
• Date of Birth
• Undergraduate applicants only: if you have applied to U of T through the Ontario Universities' Application Centre (OUAC), you will need your OUAC Reference Number. Please note that your OUAC Reference Number is not your User ID beginning with "IT".
  Your OUAC Reference Number can be found in the email confirmation sent to you by OUAC. It begins with the current year (four digits) and you must add a zero to the end of this number when resetting your JOINid password.