The University's educational Zoom license draws its first name information from the display first name field within the UTORid database (UTORauth). Any faculty, staff or student can set their display first name at https://my.auth.utoronto.ca/.

This field can also be used to include pronouns. While the system does not recognize ( ) or / characters typically used, we recommend placing pronouns after your first name (e.g. Firstname Lastname 'She Her') to achieve inclusion of pronouns across email addresses, Zoom accounts and other systems.

To ensure that your display first name populates Zoom in a timely manner, use the following process.*

*Note: This change may take up to 24 hours to take effect.

Log out of Zoom account

1. Log out of your Zoom account on all devices (desktop, laptop, mobile devices).
2. Clear the cache for your browser.

Change display first name

1. Log onto https://my.auth.utoronto.ca/index.php?state=changed.
2. Enter your first name and click on Save display first name.

Log into Zoom account with UTORid

1. Log onto utoronto.zoom.us.
2. Verify that your first and last name is displayed.
3. Open the Zoom application.
4. Select Sign in and then click on Sign in with SSO.
5. Enter the domain as utoronto.
6. Enter your UTORid.
7. Click on Open Zoom meetings (PC) or Open Zoom.us (Mac).
8. Open New Meeting.
9. Once the new meeting is opened, look at the bottom left corner to see if your name is displayed; you can also click on the Participants button and see if your name is correctly reflected.