Set up your new U of T alumnimail account


If you are U of T alumni, you can request a U of T alumnimail account that gives you an email address ending in @alumni.utoronto.ca. 

The login page for your new U of T alumni account is: https://alumnimail.utoronto.ca.

Sign in for the first time

During these steps, you will need to have access to the alternate email address you provided when requesting the account. During this process, you will need to set a password and set up account recovery information the first time you log in.

  1. Go to https://alumnimail.utoronto.ca
  2. Click on "Can't access your account?", then choose "Work or school account".


    Sign-in screen

  3. Enter your new alumnimail email address, then in the next field, enter the characters in the Captcha displayed on the page and click Next.

    Get back into your account

  4. In the next screen, make sure the option to “Email my alternate email” is selected. 

    Email code

  5. Click Email.
  6. Enter the code sent to your alternate email address and click Next. The message will have come from “Microsoft on behalf of Alumni University of Toronto”.
  7. Choose a new password and confirm that password to get into your new account. You will need to click on the link in the next screen to be returned to the login page.

    Choose password

  8. In the next step, you will be asked to set up password reset options. Click Next.

    Account recovery options

  9. There are 3 methods you can use to set up your self-serve password reset options.

Set up the your mobile phone to receive a reset password code

  1. Click on the link that says "I want to use a different method" in the bottom left corner of the window.

    Account Phone setup

  2.  Choose Phone from the pulldown menu and click Confirm.

    Select phone

  3. Enter your phone number and choose to receive the code via text or call. Click Next.

    Enter phone details

  4.  Enter the code and click Next.

    Enter code

  5.  In the success screen, click Next.

    Confirm
  6.  In the final screen, click Done.

    Close window

 

 

Set up the your alternate email to receive a reset password code

  1. Click on the link that says "I want to use a different method" in the bottom left corner of the window.

    Account Phone setup

  2.  Choose Email from the pulldown menu and click Confirm.

    Select phone

  3. Enter your email address and click Next.


    Next

  4.  Enter the code and click Next.

    Enter code


  5.  In the success screen, click Next.

    Success


Set up the Microsoft Authenticator app

  1. Click Next if you want to use the Authenticator app.

    Account Recovery settings

  2. Open the app on your phone and tap I agree on the privacy statement.
  3. Click Add account, then choose Other.

    Add account on mobile device

 

  1. In the next screen, allow Authenticator to take a picture so you can scan the QR code provided on the web browser screen on your computer.

    Authenticator permissions

 

  1. On your web browser, click Next.

    Account Recovery settings

 

  1. Scan the QR code with your phone, then click Next.

    Account Recovery settings

 

  1. On your phone, you will see the App Lock message. Tap OK.

    App lock message

 

  1. You will then see the account appear in Authenticator on your phone.

    Account appears in Authenticator

 

  1. Tap to open it and get the 6-digit code.

    security code

 

  1. Go back to your computer and enter the code from your phone. Click Next.

    Enter code

 

  1. You will see the Success message. Click Done.

    Success message

Future alumni UTmail+ access

You are now ready to use your new alumni UTmail+ account.