alumnimail: Set up your @alumni.utoronto.ca account on iOS Apple Mail


Introduction

Apple Mail is an email client by Apple Inc. that is included with operating systems macOS, iOS, iPadOS and watchOS. Read this knowledge article to learn how to configure your Apple Mail on iOS mobile. Though the instructions below are for mobile, the same steps apply to a tablet. 

Note: Before you begin, please consult this article to check that you have a compatible email client that supports modern authentication: Email clients that support modern authentication. Older versions of Apple Mail may not work. 

Remove an existing @alumni.utoronto.ca account

If you have an existing UTmail+ account set up on your device, please delete your existing UTmail+ account from your device before adding it.

Add the @alumni.utoronto.ca account

  1. From the Home screen, choose Settings.
    A screenshot of the iPhone home screen with the Settings application icon highlighted.

  2. Scroll down the Settings options and tap on Mail.
    A screenshot of the Settings screen on the iPhone with the Mail listing highlighted.

  3. In the next Mail screen, tap on Accounts.
    A screenshot of the Mail screen in the iPhone settings with the Accounts listing highlighted.

  4. In the next Accounts screen, tap on Add Account.
    A screenshot of the Accounts screen with the Add Account list item highlighted.

  5. In the next Add Account screen, tap the Microsoft Exchange option near the top of the list.
    A screenshot of the Add Account screen with the Microsoft Exchange list item highlighted.

  6. In the next Exchange screen, enter your UTmail+ email address (e.g. firstname.lastname@alumni.utoronto.ca) in the Email field and a description of your choosing (e.g. Alumni Mail) in the Description field. Then tap Next. 
  7. You should be prompted for your password.
  8. Once you enter it you should be taken to your account.

Having problems?

Contact the Information Commons Help Desk, 1st floor, Robarts Library  (416 978-HELP (4357), help.desk@utoronto.ca). 
Or send a request through the Enterprise Service Centre (ESC).