Customize Bookings business information settings


Introduction

In Microsoft Bookings, the business information page contains all the details that you'd typically find on a business' "About us" page. These details include your business name (e.g. Academic Counselling), address, phone number, website URL(if applicable), logo, and business hours.

The information you provide here will be displayed on the page students use to book appointments (known as the booking page) and in messages and reminders sent to them by Bookings.

Bookings business information.

Customize Bookings business information settings

  1. In Office 365, select the app launcher, and then select Bookings.
  2. Select the calendar you have set up and would like to edit.
  3. In the navigation pane, select Business information.

Basic details

Basic details dropdown.

  1. Open the Basic details dropdown. 
  2. Enter your business name (e.g. Academic Counselling), address, and phone number.
  3. In Send customer replies to, type the email address you want to share with students on your booking page and where email replies to booking confirmations and reminders should be forwarded.
  4. In the Website URL, enter the URL of the home page for your business if applicable.
  5. Select Save at the top of the page.
    Save button.

Business logo

Business logo dropdown.

  1. Open the Business logo dropdown. 
  2. Select Add logo.
  3. Select Save at the top of the page.
    Save button.

Business hours

Business hours dropdown.

  1. Open the Business hours dropdown. Note: By default, the business hours in the Bookings app are set to 8 a.m. to 5 p.m., Monday through Friday. Times are provided in 15-minute increments. The Bookings app uses the 12-hour clock.
  2. Click + to add start- and end-time selectors.

How to set hours for a split shift

You might need to block out a portion of each day or part of a day each week to have staff meetings, update inventory, or take care of other rhythm-of-business details. During these times, you might not want to schedule customer appointments. The Bookings app allows for that.

Let's say you have staff meetings every Thursday from 1 to 2:30 and want to block out that time so all of your staff members can attend. Here's how you do it:

  1. On the Business information page, under Business hours, select a start and end time for Thursdays. In this example, we'll set 8:00 a.m. to 1:00 p.m.
  2. Select + to create a new row for Thursday.
  3. In the new row, select 2:30 p.m. for the start time and 6:00 p.m. for the end time.
  4. Select Save at the top of the page.
    Save button.