Instructions

Outlook enables you to mark an email message as high or low importance. If an email needs to be addressed quickly, you can set the message importance to 'high'. If the email is a simple FYI or not related to work, you can set the importance as 'low'. By default, email importance is set to 'normal'.

Outlook Web Access (OWA)

To set the importance of a message in OWA:

1. Click New Email to compose a new message.
2. In the compose email menu, click on the red exclamation mark importance icon.
3. You will see three options: High, Low and Normal. Click on the option of your choice to select it.
4. When you send the email, the recipient(s) will see your message marked accordingly.

Outlook for Windows

To set the importance of a message in Outlook for Windows:

1. Click New Email to compose a new message.
2. In the compose email menu, you will see two options:
   • Click on the red exclamation mark icon to mark the email as High Importance.
   • Click on the blue down arrow icon to mark the message as Low Importance.
3. When you send the email, the recipient(s) will see your message marked accordingly.