Starting on 2025-06-09, some Windows users reported a “Miscellaneous failure” error when attempting to use SAP GUI to access AMS. This issue is due to a missing root certificate on the local device.
If you encounter the following error when logging into the AMS GUI, please contact your departmental IT administrator.
Note: Only University of Toronto IT administrators should modify the certificate configuration. NEVER attempt to install a certificate without specific, direct instructions from a trusted source. Attempting to solve this issue yourself could harm your computer.
If you are an IT administrator, refer to KB0015962: SAP GUI - SNC peer certificate path not trusted error to resolve the issue.