Set up a shared mailbox as a separate profile in Outlook for Windows
- Hold Shift while starting Outlook to access the profile picker.
Note: You can also access the picker by selecting File > Account Settings > Change Profile.
Outlook will restart and send you to the profile picker dialogue box. - On the profile picker dialogue box, select Options.
Note: Before selecting New, consider selecting the check box for "Prompt a profile to be used." If this is enabled, you will get a prompt every time you start Outlook to pick which profile you want to open. This is helpful when you have multiple profiles and need to switch between them.
- Select New.
- Type a name for the new Outlook Profile and select OK.
- Once the new profile is created, you will need to add an email account to the profile. In the add account dialog, you can optionally add more accounts.