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4.0 - Updated on 2024-03-12 by Amanda Wagner

3.0 - Updated on 2024-03-12 by Amanda Wagner

2.0 - Updated on 2022-07-29 by Amy Li

1.0 - Authored on 2022-07-29 by Amy Li

Export contacts from UTmail+ on Outlook

 

Introduction

When you export your contacts from UTmail+ on Outlook, a copy of your contacts is saved to a CSV file, or other file type. You can then use this file to import your contacts to another email account.

Instructions

Scroll down to find instructions for exporting contacts to UTmail+ on Outlook Web Access (OWA), Outlook for Windows, and Outlook for Mac.

Outlook Web Access (OWA)

  1. Log into your UTmail+ account online at https://mail.utoronto.ca. This will open up your inbox. If you are importing contacts to a shared mailbox, navigate to the shared mailbox inbox.
  2. Click on the People tab at the bottom of the left sidebar: 
  3. At the top right of the People tab, click on Manage contacts, then Export Contacts.

    Manage menu

    • If you do not see the Manage option at the right of your screen, you may need to minimize the left sidebar to create more horizontal space.
  4. In the Export contacts window, click on Export.

    Export contacts menu

  5. You may see a window where you need to select Save to save "contacts.csv" in your default Downloads folder.

Outlook on Windows

  1. Open the Outlook application.
  2. Choose File.

    This is what the ribbon looks like in Outlook 2016.

  3. Choose Open & Export, then Import/Export.

    Choose Open & Export, and then choose Import/Export.

  4. In the Import and Export Wizard window, choose Export to a file. Then click on Next.

    Choose Export to a file.

  5. Choose Comma Separated Values. Then click Next.

    File type picker

  6. In the Select folder to export from box, scroll to the top if needed and select the Contacts folder that's under your account. Choose Next.

    Scroll up and then choose the contacts folder you want to export.

  7. Choose Browse.

    Save exported file as

  8. Name your file, and choose OK.

    Assign a name to your contacts file.

  9. Confirm where your new contacts file will be saved on your computer, and choose Next.

    Confirm export location

  10. Choose Finish to start exporting your contacts immediately.

    Action confirmation

  11. Locate the new .csv file on your computer and open it with Excel to verify your contacts are there. You'll likely have a lot of empty cells. That's normal.

    An example of what a csv file looks like after contacts are exported from Outlook

Outlook on Mac

The export function is currently only available in the legacy version of Outlook. To see if you are running that, click on the Outlook menu and see if there is a checkmark beside Legacy Outlook.

Outlook menu - Legacy Outlook

  1. On the Tools tab, choose Export.

    On the Tools tab, click Export.

  2. In the Export to Archive File (.olm) box, check the items you want to export, and choose Continue.

    Check the items you want to export.

  3. In the Save As box, under Favorites, choose the Downloads folder, and click Save.

    Save the archive file as an .olm.

  4. Once your data has been exported, you'll get a notification. Choose Finish.

Related article

Import contacts to UTmail+ on Outlook

 

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