This site requires JavaScript to be enabled
An updated version of this article is available
12 views

2.0 - Updated on 2022-08-25 by Amy Li

1.0 - Authored on 2022-07-25 by Amy Li

UTmail+: Delete an existing email account from Android's Gmail app

When you have an existing UTmail+ account set up and are encountering issues, you can delete the existing account before adding it back to troubleshoot. The error may have arisen because the original account used legacy authentication, which requires you to delete the account and re-add the account while utilizing modern authentication. 

Instructions

  1. Open the Gmail application on your Android device.
  2. Tap on your user icon in the top right corner.
    Gmail homepage
     
  3. Select your UTmail+ email account from the list.

  4. Tap on Remove account.
    Account settings
     
  5. In the pop-up confirmation dialog, tap on Remove account.
    Confirmation dialog
     

Related Information

Consult the following articles to re-add the UTmail+ account:

Attachments Pasted image.pngPasted image.pngPasted image.pngPasted image.png