Set up a shared mailbox as a separate profile in Outlook for Windows

1. From the Start menu, type Control Panel in the search field and select it to open it.
   
   
   
2. In the Control Panel window, look for the Search Control Panel text input. Type in mail and press Enter to search. 
   
   
   
3. Open the Mail (Microsoft Outlook) applet.
   
   
   
4. In the Mail Setup - Oulook window, click on the Show Profiles... button.
   
   
   
5. In the Mail Setup window, click Add.
   
   
   
6. In the New Profile window, under Profile Name, type Shared Mailbox, and click OK.
   
   
   
   
7. In the Auto Account Setup screen, under Your Name, type in the name of the Shared Mailbox. Under Email Address, type in the Shared Mailbox email address (usually in the format “shared.mailbox@utoronto.ca”). Leave the Password field blank. Click Next.
   
   
   
   
8. In the Microsoft sign-in window, type in the shared mailbox email and click Next.
   
   
   
   
9. In the Weblogin screen, enter your UTORid and password and click log in.
   
   
   
   
10. Click Finish to save the settings.
    
    
    
    
11. In the Mail window, choose either Prompt for a profile to be used (e.g. if you have more than one), or Always use this profile. Click OK.
    
    
    
    
12. Start Outlook and log in as usual.
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