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4.0 - Updated on 2022-06-20 by Amy Li

3.0 - Updated on 2022-06-17 by Amy Li

2.0 - Updated on 2020-08-25 by Cindy Lee

1.0 - Authored on 2020-08-24 by Cindy Lee

Customize Bookings page settings

Booking page access control

  1. In Microsoft 365, select the app launcher, and then select Bookings.
  2. Choose your calendar.
  3. In the left navigation pane, select Booking page.
    Booking page settings.
     
  4. See the options under Configure booking page and select one.
    • No self-service: Don't publish a self-service booking page for customers
    • Available to people in your organization: People in your organization can book with an internal-only self-service page
      • Selecting this option will only allow those within your organization to view your page or book any services. Access to the page is authorized via credential checks to ensure the visitor belongs to an account within the tenant.
    • Available to anyone: People on the internet can book with a public self-service page
      Configure booking page
       
       

Business page access control

Disable direct search engine indexing of booking page. This setting prevents your page from appearing in the search results for Google, Bing, or other search engines. Selecting this box will ensure access to the page is limited to the generated page link.

Business page access control

Customer data usage consent

When selected, text requesting the user's or customer's consent for your organization to use their data will appear on the Self-Service page. The box will have to be checked by the user in order to complete the booking.

Customer data usage consent

Default scheduling policy

Configure schedule time increments, the time frame when people can cancel and make bookings, email notifications, staff choice, and availability.

Time increments determine the intervals between appointments. You can set your time increments from 5 minutes to 4 hours. You can also set your own customized time increments. An interval of 15 minutes, for example, means a customer could schedule a 60-minute appointment at 8:00, 8:15, 8:30, and so on. Conversely, a 60-minute interval means that appointments are only available on the hour. 

Lead time enables you to specify the number of hours in advance that students should book or cancel an appointment.

The email notifications option allows you to receive an email any time a student books an appointment or changes an existing one. The email will go to the mailbox specified on the Business information page. See Enter your business information for details.

Availability is an option to set a specific time and date range of availability for service. Otherwise, Bookings will default to your business hours. You can use the Availability option here for scenarios such as holidays or extended hours.

Default scheduling policy

Customize your page

Choose colours and logos that appear on the Self-Service page, such as for brand consistency.

Customize your page

Region and time zone settings

Here you can set your time zone and language preferences for the Self-Service page. We recommend setting your local time zone. For visitors to your Self-Service page, Bookings automatically detects their local time zones and will show availability to them in their own time zones. For example, if an appointment is available at 1:00pm PST, someone in CST will see the available time displayed as 3:00pm CST.

Region and time zone settings

 

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