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Re-Syncing the OneDrive Client

How To Re-Sync the OneDrive Client


Introduction

This article provides steps to re-sync OneDrive or a SharePoint library in the event you are disconnected or have unlinked the account.

Instructions

Once disconnected, you will no longer have the blue cloud icon on the system tray so you will need to find and open the OneDrive app.

1. In Windows 10, use the search bar to find the OneDrive app, then Open

2. Go through all the steps to log in with your credentials.

3. Your OneDrive for Business will automatically start re-syncing, however you will need to manually trigger any SharePoint libraries you may have had Syncd.


Re-connecting to SharePoint libraries

1. Open a web browser and log in to your SharePoint site(s)

2. Navigate to the libraries/folders you had previously Syncd

3. From the menu, select Sync just as you would if Syncing for the first time

4. Follow the prompts. If you get a warning that the folder "already exists on this PC", select Create new folder to re-establish the connection

5. Then make sure you delete the old (unsync'd) folders (no cloud icon next to folders or files)



Related Information


Configuring and Troubleshooting the OneDrive Sync Client

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