Download files and folders from your OneDrive


Option 1: Download files to your computer from OneDrive Online

To download files and folders from OneDrive Online onto your device, please do the following:

  1. Log in to mail.utoronto.ca
  2. OneDrive is accessed from the Application Launcher. Access OneDrive by clicking on the waffle in the top left corner of your online UTmail+ inbox.
  3. Click on OneDrive.

    OneDrive icon selection

  4. Make sure you are on the My files page.

    My files tab in OneDrive

  5. Select the files and folders you wish to download by clicking on the circle check box that appears to the left of each item.

    File selected

  6. When all of your items are selected, click the Download button in the top menu. Your browser will start downloading the files to your computer. If you selected multiple files and folders, your browser will download them as a .zip file.

    Download button on top menu bar

Note: OneDrive downloads are limited to 250GB. If you selected all of your files and do not see the download button, please select fewer files and try again. 

Note: You will not be able to download OneNote notebook files to your device from OneDrive Online or Sharepoint. This process has not yet been developed for work and school accounts. You can download OneNote files using the OneDrive desktop application. Please see instructions below.

Option 2: Download files to your computer via the OneDrive desktop application

To download files to your computer via the OneDrive Sync App, please do the following:

  1. Install and configure the OneDrive desktop application on your computer using these instructions.
  2. Locate your OneDrive folder in your file finder.

    File finder

  3. Select all items in your OneDrive folder you wish to save.
  4. Copy them to a folder on your personal computer.

Here's how to export OneNote notebooks using the OneDrive desktop application. NOTE: This process only works for Windows users.

  1. Type OneDrive in your search bar or select from the dropdown menu in your Applications folder.
  2. Launch the OneNote application and open the notebook you want to export from your OneDrive.
  3. Go to the File menu in OneNote and select Export.

4. Save the exported file to a new folder on your personal computer. You can choose whether to export specific pages, sections, or the entire notebook under the "Page Range" option in your export/Save As window.