SAP GUI 8.0 FAQs for Windows


NOTE: These FAQs provide answers to some of the commonly asked questions regarding SAP GUI 8.0 setup. If you still have a problem/query that is not addressed here, please submit a service desk ticket. 

Setup Issues

How do I check that SAP GUI is installed correctly?

Check the settings from options.

Click on the top left icon "SAP Logon 800" and select "Options".
A screenshot of a SAPGUI logon pad with initial screen showing the options button
 
Click on the "Check SAP GUI Installation" button from System Information. 

Image showing all the list of various options, select system Information from the list

Click on "Next"

Image of SAPGUI, click the next button to proceed

 

 The SAP Front-End Installer will check the installation of components. 


Screenshot showing the installation is progressing

It should show that there are no errors detected with the installation.

Screenshot showing that the installation is correctly installed


Configuration Issues

How do I switch the theme? (some users might get a default theme and they will need to switch to Blue Crystal)

Check the settings from options.
Click on the top left icon "SAP Logon 800" and select "Options"
A screenshot of a SAPGUI logon pad with initial screen showing the options button

Find the "Theme Settings" from the Visual Design folder.
Make sure the selected theme is "Blue Crystal Theme" and the check box is selected for "Activate animated focus".
Screenshot showing the current Theme settings from Visual Design folder

Secure Network Communication (SNC) or Connections Related Issues

What if I see an SNC error with system connection not getting created?
  

1. The first step is to restart the system twice and to see if the error resolves.
2. If the issue is still not resolved, the second step is to uninstall the SAP GUI version and restart the system.
3. The third step is to install SAP GUI 8.0 and select the appropriate SNC options mentioned in this Knowledge Base article.

Connection Issues

Why do I not see any system connections after the SAP GUI upgrade?

At times after upgrading SAP GUI, you might have an issue with finding the system names or you may be missing the configuration files,
Please refer to the manual steps to find if you have the correct configuration files(SAPUILandscape_Users.xml) or the repective xml file selected.

Please check the instructions mentioned in point number - 5 "Replace the SAPGUI XML file" from this Knowledge Base article.