Introduction

Before you begin, please consult this article to check that you have a compatible email client that supports modern authentication: Email clients that support modern authentication. Older versions of Windows Mail may not work. 

Remove an existing UTmail+ email account

If you have an existing UTmail+ account set up on your device, please delete your existing UTmail+ account from your device before adding it.

Add the UTmail+ email account

1. From the Start menu, launch the Mail app.
   
   • If you are opening Mail for the first time, you will see the Welcome to Mail screen. Click on Add account.
     
      
      
   • If you already have an account set up in Mail, click on the Settings (gear-shaped) icon on the bottom left. In the right panel called Manage accounts that opens, click on Add account. 
     
      
2. In the Choose an account screen, select Office 365.
   
   
   
   
3. Enter your Email address (usually of the form “firstname.lastname@mail.utoronto.ca”) and click Next.
   
    
4. In the Weblogin screen, type your UTORid and Password and click log in.
   
    
    
5. Wait until you see an account setup confirmation, then click on Done.
   
    
    
6. The email has now been configured, and it should start synchronizing your email messages and calendar. Depending on the volume of messages, this may take some time.

Having problems?

Verify your UTORid and Password to check if you have the correct UTORid and password combination.

Contact the Information Commons Help Desk, 1st floor, Robarts Library  (416 978-HELP (4357), help.desk@utoronto.ca). 
Or send a request through the Enterprise Service Centre (ESC).