Manage access requests in a SharePoint site

When a user accesses a SharePoint site they don't have permission to, they're directed to a page where they're informed they don't have access and can request to gain it. This request sends an alert to the approver(s) (usually the site owner(s)) and is logged in the SharePoint site.

Note: only site owners, admins, and designated approvers can manage requests. If you need to update roles, contact the site admin or EASI SharePoint Support.

Approving and rejecting requests

There are two ways to approve access requests.

1. The approver(s) receives an email in their inbox. Select Accept or Decline.
   • If the options aren't present, select Accept or decline this request.
   • Redirected to a browser tab, click the three dots (...) beside the user's name. Select a Permission level from the drop down. Approve or Decline the request.
     • Providing a message in the Conversation field is optional.
       • Note: the requestor will receive this message via email.
2. Redirected to a browser tab, select Approve or Decline to confirm your choice.

The requestor will be emailed about the approver's decision.

Method 2: in the site

To view all site requests and grant requestors a specific permission level, use this method.

1. Go to your site.
2. Select the gear icon (top right corner) > Site Permissions > Advanced permissions settings.
3. In the yellow box, select Show access requests and invitations.
4. Click the three dots (...) beside the user's name. Select a Permission level from the drop down. Approve or Decline the request.
   • Providing a message in the Conversation field is optional.
     • Note: the requestor will receive this message via email.

The requestor will be emailed about the approver's decision.

View previous access requests

A site will record all access requests (past and present) on a single page.

1. Go to your site.
2. Select the gear icon (top right corner) > Site Permissions > Advanced permissions settings.
3. In the yellow box, select Show access requests and invitations.
4. Scroll down and select Show History.

Review and update request settings

By default, the site owner(s) receive requests, but this can be designated to others or disabled.

To review and change access request settings:

1. Go to your site.
2. Select the gear icon (top right corner) > Site Permissions > Advanced permissions settings.
3. Select Access Request Settings (at the top).
   • To disable access requests, uncheck Allow access requests and select OK.
     • This can be reversed by checking the box beside Allow access requests. Select OK.
   • To send requests to someone other than the owners group, select the circle beside e-mail address and enter an address in the field. Select OK.
     • The email can be changed at any time. To reverse this decision, select the circle beside the owners group. Select OK.