Learn how to use Microsoft Teams effectively through our many knowledge base articles.
Microsoft Teams: University of Toronto's Terms of Use
Microsoft Teams: Privacy and FAQ
Microsoft Teams: Limits and specifications
Microsoft Teams: Desktop application updates
Microsoft Teams: Troubleshoot by clearing Teams cache
Microsoft Teams: Troubleshoot items not being delivered to Outlook Inbox
Known Issues: Participants list disappears during Teams meeting
Teams Chat: Edit and delete messages
Teams Chat: Reply to a specific message
Teams Chat: Add Mentions and Tags
Teams Chat: Set the importance of messages
Teams Chat: Manage sensitive conversations
Teams Chat: Retention protocol
Teams & Channels: Request to set up a new Team
Teams & Channels: Add guests to a Team
Teams & Channels: Access a Team as a guest member (non-U of T email address)
Teams & Channels: Disable the editing and/or deletion of messages in channel conversations
Teams & Channels: Start an instant meeting
Teams & Channels: Create a meeting for the Team channel
Teams & Channels: Delete shared Team files
Teams Meetings: Good practices
Teams Meetings: Join a meeting with a meeting ID
Teams Meetings: Join a meeting and choose your audio and video settings
Teams Meetings: Use the Call me feature in cases of poor internet connection
Teams Meetings: Controls toolbar
Teams Meetings: Background filter
Teams Meetings: Have meeting participants appear together virtually
Teams Meetings: Set up a Webinar
Teams Meetings: Change meeting options
Teams Meetings: Enable a lobby
Teams Meetings: Admit people from the lobby
Teams Meetings: End the meeting for all attendees
Teams Meetings: Change meeting participant roles
Teams Meetings: Add co-organizers
Teams Meetings: Use live captions
Teams Meetings: Take attendance of participants
Teams Meetings: Record a meeting
Teams Meetings: Create a transcript
Teams Meetings: Access recording, transcript and attendance
Teams Meetings: Create breakout rooms
Teams Meetings: Manage breakout rooms
Teams Meetings: Breakout room settings
Teams Meetings: Upload and present a PowerPoint presentation with others
Teams Meetings: Change your status to disable Teams notifications during presentations
Teams Calls: Test your devices with a test call
Teams Add-In: Add an app to a private channel (e.g. Tasks)
Teams Add-In: Get the Bookings app and create a Bookings calendar
Teams Add-In: Get the Forms app and create surveys, quizzes and polls
Teams Add-In: Use the Praise app and show appreciation to peers
Teams Add-In: Get the Q&A app and create Q&As for meetings or webinars
Teams Add-In: Get the Tasks by Planner and To Do app and use it to plan tasks
Teams Add-In: Get the Shifts app and manage schedules for your team